Octopus Energy Vs SSE – Which is Best For You?

Whether you are looking for an energy supplier or are interested in purchasing a home, it is essential that you choose a company that is reliable, provides good customer service, and has a reasonable price cap. Fortunately, there are several companies in the UK that offer a range of options. Depending on your needs, you can choose to use renewable energy, have a fixed price cap, or take advantage of a flexible variable tariff. You will also find that you can make use of a wide range of services, including complaint handling, customer service, and price tracking.

Renewable energy

During the second quarter of 2021, German utility RWE reported lower wind volumes than expected. Meanwhile, Orsted said that normal wind speeds in the UK averaged just 7.8 metres per second, which isn’t very good news for a company with a wind-powered business.

As it turns out, SSE’s plans to split up its renewable energy and networks businesses into three companies could be more of the same. The company will also be selling off a quarter of its electricity network business. Interestingly, the company’s share price dropped by five percent on the news.

While the company is confident that it can meet its financial targets for the year, there are still a few teething problems. SSE management noted that recent months have been affected by volatile market conditions and hedging requirements. In addition, the company said that operational issues were time-limited.

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Flexible variable tariff

Having a Flexible variable tariff between Octopus and SSE can be a good way of taking advantage of cheaper energy rates. However, it is unlikely to help households who are struggling with their bills. Rather, it is likely to leave them with an increased bill.

If you are looking for a cheaper energy provider, then it is important to check that the deal is right for you. The good news is that there are companies out there that offer good customer service. However, you should still be wary of companies with a high percentage of bad reviews.

Octopus Energy is a big energy supplier in the UK. In recent years, they have expanded their business and now account for 4% of the domestic electricity market. They have also expanded into gas.

Customer service

Compared to SSE, Octopus Energy has a clear advantage in customer service. It claims to have answered customer calls within two minutes on average over the past year. They also claim to have received five-star ratings for billing accuracy and value for money.

Octopus Energy is one of the UK’s largest energy suppliers, and has a strong reputation for customer service. They’ve won a number of awards, including two Company of the Year awards from the Renewable Energy Association.

Octopus Energy offers good value for money, and offers customers the chance to choose their own information. They have a helpline that is open eight hours a day, seven days a week. They also provide customers with an email address for out of hours inquiries.

Price cap

Despite being a smaller supplier than SSE, Octopus Energy is one of the largest energy providers in the UK. It has over one million customers and was the third biggest in three categories of awards last year. It is also one of the largest suppliers of renewable energy in the UK.

Octopus Energy is an authorised provider of the Energy Switch Guarantee. This guarantee means that customers who switch to a new supplier can be assured that they won’t have to pay a switching fee. They also have a Loyal Octopus support scheme. This is a fund to help households that are in financial hardship. It is also used to help those with high energy bills.

Complaints

Compared to SSE, the complaint levels at Octopus Energy are much lower. Octopus receives the lowest amount of complaints per 100,000 customers. In comparison, SSE has more than four times as many complaints per 100,000 customers.

Octopus Energy is a UK-based renewable energy supplier. Its aim is to end the use of fossil fuels in the UK. It offers fixed rate deals and green energy. Its plans estimate 8-15% savings for those who switch to the company. It offers a vertical farm plan, which can help to avoid peak pricing.

The company has won two Company of the Year awards by the Renewable Energy Association. It has also been rated number one by the Institute of Customer Service. It also scored highly for billing accuracy.